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Terms of sale

General conditions of sale

Reseller of collection referred to ciaomoto.it is New Works Webtech s.r.l., with legal office in via San Gregorio 44, 20124 Milano and operative office in Viale Lombardia, 29 - 22032 Albese con Cassano (CO) (Italia) (VAT No.: 02658930132). Register of Companies under the Como Economic Administrative Register No. 272105.

Finalization of agreements

This agreement between New Works Webtech Srl (ciaomoto.it)and the Customer is understood to be finalized with confirmation of the order by ciaomoto.it according to the procedures and terms indicated in following article. Finalization of agreements entails examination and full acceptance of these general sales terms by the Customer. If the Customer is a consumer then once the on-line purchase procedure is terminated he shall print or save an electronic copy and in any case preserve these general sales terms in accordance with the remote sales law.

Terms of purchase

The Customer may only purchase the products in the on-line catalogue at the moment the order is sent in and which can be viewed on-line at the ciaomoto.it address as described in the relevant information forms. The order shall be validly processed the moment the Customer receives, at the e-mail box he has specified, confirmation that payment for the order has taken place. Correct order reception is confirmed by New Works Webtech Srl by an e-mail answer sent to the e-mail address notified by the Customer. This confirmation message carries the Date and Hour the order was carried out and a Customer order number to use in all further communications with ciaomoto.it. The message reiterates all the data input by the Customer, all information related to the essential characteristics of the goods, the price, payment terms and delivery procedures. The Customer must check the correctness of this data and promptly notify any corrections according to the procedures described in this document. New Works Webtech Srl guarantees prompt notice to the Customer in case of failure of the order to be accepted.


The products will be sold at the list prices in force at the time of the order by the Customer and without delivery costs, which will be counted at the time of the order.

All prices indicated for products available on www.ciaomoto.it intended for countries belonging to the European Union are to be understood as inclusive of VAT.
All prices indicated for products available on www.ciaomoto.it intended for countries outside the European Union don’t include VAT and don’t include any import duties and taxes.
Shipping prices include VAT.

Order packaging

If during the process your order a product is no longer available or not available, an e-mail inform you and the order will be updated with the elimination of article not available. Other products will be shipped and the amount of Article not available automatically deducted from the total of the order.

Product photo

Photo shown on the site are intended as demonstration purpose only, the producer is authorized to make updates to products without advise to the consumer. New Works Webtech Srl will try to update products photos following products changes.

Bad goods

In case of received products present some manufacturing faults, you can ask a replacement. To otain the replacement you have to tell New Works Webtech Srl about it by e-mail at the address: customercare@ciaomoto.it.
Before sending us the faulty products you have to wait an answer from New Works Webtech Srl. We provide you a returning code to place on the shipping. Attention! New Works Webtech Srl will not receive any return if not authorized and without authorization code.

Applicable law and Court of jurisdiction

This contract is governed by Italian Law. Territorial jurisdiction, for settling civil and penal disputes arising from conclusion of this Contract, is that of the court of reference of his residence City if the Customer is a consumer. In all other cases the territorial of jurisdiction is the Court of Como.

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